How Teleflix Handles User Data
The information you provide: We may collect and store any information you provide through our app or web or other related services.
Information collected automatically: We receive and store certain types of information whenever you interact with us. For example, we obtain certain types of information as Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information such as browser type, version, and time zone setting, browser plug-in types and versions, operating system, and platform; purchase history, full Uniform Resource Locator (URL) clickstream, including date and time; cookie number; products you viewed/searched; and the phone number you used, session information, including page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.
We may also collect technical information to help us identify your device for diagnostic purposes. When you install or use our app on any mobile device we may receive information about your location and your mobile device, including time of use and a unique identifier for your device. We may use this information to provide you with location-based services, such as pricing, advertising, search results, and other personalized content.
Tracking Technology: Teleflix analyzes information that is tracked each time you use our Services. We may use Google Analytics, including the Google Analytics Demographics and Interest Reporting feature, and other software to track usage of its Services.
Use of “Cookies” To Collect Information
Third-party advertisers may also create and access cookies, which will be subject to their privacy policies – we accept no responsibility or liability for the use of such third parties’ cookies. If you do not wish cookies to be placed on your PC or handheld device, then they can be disabled in your web browser. The option to do so is normally found in your browser’s “security settings” section. Please note that permanently disabling cookies in your browser may hinder your use of our Websites as well as other websites and interactive services.
All security on our Websites is treated seriously. Where applicable, we undertake security steps, including use of SSL technology, on our back-end systems that store customer account information and to protect data transmissions. However, this is not a guarantee that such data transmissions cannot be accessed, altered or deleted due to firewall or other security software failures.
If you have any further concerns about security, please email our Customer Support Team at firstname.lastname@example.org or write to the following address:
Disclosure of User Data
Teleflix collects Personal Information and other information from you in order to but is not limited to:
-Support user authentication/security and content recommendation;
-Determine your current geographic location/language for localized content/services;
-Comply with the requirements of our publisher, library, and retail partners;
-Integrate with additional service providers for use of the Services;
-Personalize our Services to better reflect particular interests and preferences; and
-Generally, improve your experience.
Data Protection and Deletion Policy
Robi Screen is committed to ensuring the protection and privacy of user data in compliance with applicable data protection laws, both locally and internally. This Data Protection and Deletion Policy outlines our commitment to safeguarding user data and the procedures for data deletion upon user request.
1.1. Compliance with Data Protection Laws: Robi Screen acknowledges its obligations under data protection laws and regulations, including but not limited to, the General Data Protection Regulation (GDPR) and any applicable local data protection laws.
1.2. User Data Security: We take all necessary measures to protect user data from theft, misuse, unauthorized access, and other potential threats. Our data security practices are continuously reviewed and updated to meet evolving security standards.
1.3. Data Privacy: Robi Screen respects the privacy of our users and ensures that their data is used only for legitimate purposes, such as providing our services and improving user experience.
2.1. User's Right to Data Deletion: Under data protection laws, users have the right to request the deletion of their personal data. Users can exercise this right by sending an email to the following address: email@example.com The email should clearly state the user's intention to delete their data from Robi Screen.
2.2. Verification of Request: To ensure the security and authenticity of data deletion requests, Robi Screen may request additional information or verification from the user to confirm their identity.
2.3. Processing of Deletion Requests: Upon receiving a valid data deletion request, Robi Screen will process the request promptly and in accordance with applicable data protection laws. We will aim to delete the user's data within 7 business days from the date of the request.
2.4. Exceptions: There may be circumstances in which Robi Screen is unable to fulfill a data deletion request due to legal obligations or other legitimate reasons. In such cases, the user will be informed of the reasons for not deleting the data.
3.1. Data Retention Period: Robi Screen retains user data only for as long as necessary to fulfill the purposes for which it was collected, as well as to comply with legal and regulatory requirements.
3.2. Data Minimization: We minimize the amount of personal data collected and processed, ensuring that we only retain data that is relevant and necessary for our services.
Updates to the Policy
This Data Protection and Deletion Policy may be updated from time to time to reflect changes in data protection laws or our data handling practices. Users will be notified of any significant updates.
Changes in this policy will occur from time to time in response to changing legal, regulatory or operational requirements. We will provide notice of any such changes (including when they will take effect) in accordance with law. Your continued use of our services or products after any such updates take effect will constitute acceptance of those changes. If you do not accept any updates to this Privacy Statement, you may cancel your use of our services or products. To see when this Privacy Statement was last updated, please see the "Last Updated" section below.
Last updated: 02 November 2023